Our Services
What can we do for you
Interactive Voice Response (IVR)
Interactive Voice Response (IVR) is a computer-based system that detects voice and touch tones from mobile phones. Nivlek uses IVR technology to enable people to respond to voice calls by pressing keys (e.g., 1, 2, 3) to provide feedback or receive information. Its key benefit is reaching people worldwide in their preferred language, requiring only a basic mobile phone.
Voice Training
Voice training, powered by Interactive Voice Response (IVR) technology, offers personalized and interactive solutions for workforce development. It enables learners to access training content anywhere, anytime, on any phone, making it ideal for educating distributed teams like community health volunteers or farmers with lower literacy skills. These trainings can reach specific audiences or scale nationwide, providing flexibility, cost-efficiency, and tools for tracking knowledge retention through interactive dashboards. By integrating training on the IVR platform, organizations can equip teams effectively, gain valuable insights, and save time and resources.
Voice Campaigns
Voice Campaigns leverage simple mobile phones to foster dialogue between organizations, governments, and their audiences, benefiting the development sector by raising awareness and driving behavior change, and the business sector by enhancing brand visibility and sales. These campaigns efficiently share information, gather feedback, and create open communication, even for remote communities, through tools like 24/7 toll-free lines and targeted messaging. With support for various formats and languages, real-time insights, and advanced engagement features, Nivlek's multichannel approach maximizes impact while tailoring campaigns to specific goals and audiences.
Voice Surveys
Nivlek’s Voice Surveys provide an efficient, cost-effective solution for collecting real-time data via mobile phones, eliminating the challenges of traditional door-to-door methods. By integrating surveys with the IVR platform, organizations can reach remote communities, gather valuable feedback, track responses over time, and create impactful solutions. With features like curated panels, real-time dashboards, and low-cost repeat surveys, Nivlek’s technology ensures targeted engagement and actionable insights for informed decision-making.
